A1 Automotive - Seward
Honestly, we have given this place a chance over and over again. I think I drew the line when they did a so-called inspection on my son‘s truck when we brought it in for a mount and balance of all four tires and it came back basically clean as a whistle. Mind you, it is a 2008 F150 with multiple things wrong with it that we already knew were wrong with it and we planned to address them ourselves. We just wanted to check on other things. And they didn’t even state the things that we already knew needed addressed in the inspection! Visible things! My husband and I were baffled. Then a few weeks later, we bring it back in again for an alignment and suddenly, there are a ton of things wrong with it according to their inspection. Safety things! Things we weren’t aware of yet which is why we went there in the first place as they say that “Every vehicle that gets brought in, gets an inspection.” the guy said. After the first inspection, knowing that it was a BS inspection and not a thorough in anyway, I flat out said to the guy, “ I am trusting my children’s lives in your hands when you take care of their vehicles. Can I do that?” In which he said, ‘Yes, I understand’ or something along those lines. Clearly not accurate. Which just makes me sad a scared all in one. We enjoyed the convenience of it being in town, the online scheduling, and being able to get appts quickly. But we will be returning our business back to Midwest as we trust their work and I know my boys will be safe. Hopefully these are just learning curve issues and as they become a more mature location this will improve. But again, I’m not risking anyone in my family waiting for that to happen.